Adi Jagan

How to Write a Great Indoctrination Email Series (and Why it’s a Must-Have Email Marketing Tool)

By Adi Jagan A strong indoctrination email series is truly the most powerful free email marketing tool you have at your disposal. (Here’s a quick refresher on what an indoctrination email series is—if you’re put off by their somewhat ominous name, think of them as “educational emails.”) Indoctrination emails are your first, best shot at …

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Four Key Steps B2B Companies Need to Align Marketing and Sales Departments in HubSpot

TL;DR? Aligning your Lifecycle Stages, Lead Statuses, Deal Stages, Required Fields & Automations are the fastest way to get traction with your B2B business We feel so strongly about this process we wrote a playbook to help clients with it: The Hands-On HubSpot Playbook, which you can download now for the unbeatable price of FREE.  …

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A Brief History of CRMs: From Cuneiform to COBOL to HubSpot

By Adi Jagan Like Slack, social media and celebrity cancellations, “customer relationship management systems” sounds like a phenomenon unique to the 21st century. But people selling goods and services have been managing relationships with their customers ever since trade began. The first ledgers we have evidence of were created 7000 years ago in Mesopotamia (modern-day …

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Three Problems With Your CX Strategy that RevOps Can Fix

By Adi Jagan RevOps (a.k.a. revenue operations) is all the rage in business lingo these days, but it’s also a very real concept that is helping businesses run better—improving conditions for their employees and customers, as well as their bottom line.  A good RevOps strategy removes the barriers that wall off your Marketing, Sales and …

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