We needed to add new infrastructure without hindering PAQcase’s ongoing sales processes, as well as mapping out the entire sales process for the deal stage build. Because PAQcase is both a B2B and B2C seller, we needed to ensure the dual sides of the business provided seamless interactions.
As PAQcase’s HubSpot partner, we implemented new email marketing automations, a sales deal stage pipeline, and a service support ticketing system for their B2B and B2C clients, all while providing real-time visibility with custom reporting dashboards for PAQcase’s managers and C-suite.
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The PAQcase team is now fully onboarded to their new Marketing, Sales and Service Hubs. PAQcase is now up and running with their new Hubspot CRM, with a custom deal stage pipeline and email automation workflows that include a welcome email series, a re-engagement series, and promotional sales email sequences. Open Flow also set up a Sales Manager reporting suite, a customer service ticketing pipeline and custom follow-up surveys.
“Expectations exceeded in every way— Cody Ziering, Founder & CEO, PAQcase
Everything that OpenFlow said they would do, they did. They did it efficiently and they did it well. They have quickly become my most trusted HubSpot Consultants and I plan to continue to use them in the future for HubSpot and other initiatives.”